top of page

Our Reviews

                      Kathleen T. Holmes   June 2024
Pawscienda is the absolute best! All of the staff are professional and kind. Stephen is an amazing trainer and his assistants Julianne and Charli are amazing also! I would highly recommend his classes. And a very special shout out to Payton for going over and above to make sure our fur baby was well taken care of and loved on while he was boarding there!! Payton is the absolute best and has such a way with the animals! We feel totally confident leaving our pets with them!                                                                                                                  
Via GOOGLE
                      Quick Speed April 2024
Our dog loves this place. Please tell your dog he says hi!                                                                      
Via GOOGLE
                      Mark Powers     March 2024
The staff is always friendly and efficient                                                                                                   
Via GOOGLE
                      Caroline l   May 2024
Always so friendly and professional! An impromptu tour of the facility was very impressive! We have used the grooming, boarding, and training services. We are always 100% satisfied! My fur baby loves to go to Pawscienda and I feel totally comfortable leaving him in their care.                                                                                                                   
Via GOOGLE
                      Mike Davis   March 2024
Do a great job.                                                                                                                                                 
Via GOOGLE
                      Sarah Rice March 2024
Love this place so much, honestly my cat has never liked other people but she loves those at pawscienda sooooooooo much!!! Appreciate their care and compassion for all animals in their care.                                                                         
Via GOOGLE
                      John Beasley February 2024
A Great maintained place.. I Highly recommend for the pet that you love
The Staff is courteous & have so much to offer
I was impressed
I was doing a Job there when stopped by & was very impressed..                                                                            
Via GOOGLE
                      Kristine Ahladas February 2024
I don’t know about the pet resort part but my dogs get their grooming there. They are FANTASTIC! My cavalier goes right in and is happy to be there. Not like other places I’ve gone. Once you get on their schedule book out because this place is in demand due to their great customer service and grooming experience!                                                                           
Via GOOGLE
                      Kim Toulouse February 2024
They took great care of my pups and Barlee was well trained                                                                                
Via GOOGLE
                      Colleen Delawder January 2024
My dogs love coming here for doggie day care and they take great care of them when we board them. So glad we have Pawscienda!
                                                                                   
Via GOOGLE
                      Katie Bernard February 2024
Pawscienda is the nicest pet resort I have been to and I am so glad we found them. It’s immaculately clean, employees are so sweet, and my puppy absolutely loves going. Steve is an amazing trainer and I highly recommend any of his programs.                                                                                   
Via GOOGLE
                      Kathleen Degenhardt  January 2024
PawsCienda was awesome on every level. It is immaculate, all employees are pleasant and very efficient and the care for my dog was outstanding. I can’t say enough about Stephen, the trainer. He taught my dog so much. I’d highly recommend PawsCienda.

                                                                                   
Via GOOGLE
                      Marco Verdone  October 2023
Always very happy with the service and quality of care!

                                                                                   
Via GOOGLE
                      Kahlil Pfaff              November 2023
My only complaint is they are too busy! It does put the burden on the owner to be more mindful of planning and scheduling grooming needs in advance. They have treated both me and my 13 yo bichon with respect and I’ve been happy with the grooming and care he’s received so far. In my experience they’ve worked with me to find alternative groomers if they can’t fit me in and do call back in a timely manner if a message or inquiry is left. They do take well defined time off during the day so check website for hours and know that during those siesta hours they don’t answer the phone. They’ve consistently finished up faster than projected and I e been able to get my dog before the mid day break.

                                                                                   
Via GOOGLE
                      Mary C. Carroll    September 2023
Stephen is a great trainer and we had a wonderful experience with our girl in day camp training! Thank you all at Pawcienda for being excellent!

                                                                                   
Via GOOGLE
                      Norm     September 2023
Wonderful full pet services.
                                                                                   
Via GOOGLE
                     Jonathan Thayer     June 2023
These guys are the absolute best! We use them for boarding, doggie daycare, and for grooming. Crew, our dogger, never looks back when we drop him off as he absolutely loves it. It’s great to have someone that we trust!
                                                                                   
Via GOOGLE
                      Shane Dittman     July 2023
We have our chows groomed here regularly and have used them several times for boarding. The staff is always friendly, the prices are reasonable, and our dogs love going there.

                                                                                   
Via GOOGLE
                      Kristin Lehmann     April 2023
Great grooming! Reasonably priced for the care you receive. Convenient drop-off and pickup times.
                                                                                   
Via GOOGLE
                      Syd Farrar     June 2023
Steve is a great trainer. Has done wonders with my dog!

                                                                                   
Via GOOGLE
                      Pam Austin     March 2023
Excellent service and outstanding grooming! Clean and inviting facilities. Will be back and I highly recommend them!
                                                                                   
Via GOOGLE
                      Annette Sklar     March 2023
They really do care about you and your pet. Trigger has been going through training there and has learned so much!
                                                                                   
Via GOOGLE
                      M. Alexander     February 2023
They are amazing! My girls Love this place!
                                                                                   
Via GOOGLE
                      Kimberly McCaman   February 2023
This is Alexia’s home away from home, she just loves this place! The staff are amazing and have always been there to help me out with Ms. Alexia. Thank you so much for being such a wonderful place for me to bring my “Baby” for additional love and care! Bless all of you!
                                                                                 Via GOOGLE
                      Eric Ruiz     February 2023
Friendly and very knowledgeable staff. Very nice facilities. No worries with our pets there
                                                                                   
Via GOOGLE
                       J Barrford      August 2022
    We have had the best experience working with Stephen, an incredibly talented dog trainer to train our littermate siblings, who can reasonably be described as Tasmanian devils all the time. Their littermate energy is INSANE!
    When I first met with Stephen, the first thing I told him was that I didn’t trust my dogs. Stephen trained me how to properly and SAFELY use e-collars on my pups bc I had never used e-collars on any other dogs I’ve rescued.
    Stephen’s patience with me was biblical, quite honestly. Compared to me, working with my Tasmanian devils was easy.
    I learned so much from Stephen, that I signed up for multiple training sessions. And on top of working with Stephen to obedience train our pups, we also have the pups enrolled in doggie day care at Pawscienda, have our pups kenneled at Pawscienda when we travel, and have our pups groomed at Pawscienda. Honestly, at every level of service we have always been impressed with all the staff, the philosophy that guides Pawscienda’s values and the wealth of expertise and experience they bring to not just our pups, but all the pups, kitties, and bunnies etc., entrusted to their care. We wholeheartedly recommend Pawscienda Pet Resort for all your pets’ needs.
    Thank you for your enduring commitment to excellence Jeff, Gayle, Stephen, Amanda, Payton, Barbara, Lizzie, Weston and all the talented and dedicated staff at Pawscienda!
                                                                                   
Via GOOGLE
                      Elizabeth Malone    January 2023
My dog always hated being groomed until he came here! He left Pawscienda clean, happy, and not anxious. Thanks for taking good care of him!
                                                                                 Via GOOGLE
                       Heather Piper       October 2022
Hands down the best dog daycare/ groomer in the Richmond area. Great prices, friendly staff. Unique in the fact that you will never catch their staff glued to their electronics. We moved away (across country) and I constantly have to remind our dogs that we aren’t in “Kansas” anymore 😞 There truly is no other dog daycare like this, one of a kind.
                                                                                 Via GOOGLE
                       Bruce Bowen      March 2022
Impressive facility run by a caring team.
                                                                                   
Via GOOGLE
                       Beth Albrecht     August 2021
We can’t thank Stephan enough for transforming our dog Sully into a very well mannered, disciplined and trained dog. Stephen was so patient and kind to our family as we learned to help Sully. He is a master teacher! We highly recommend Paws Cienda. The facility is top notch! Very clean and lots of room for animals to learn and play. All staff seem happy and the vibe is so wonderful. There’s not another place like this in Richmond area. Thank you Stephen for an amazing job!!! Sully misses you already!                                                         
                                                                                 Via GOOGLE
                       DB Cooper     April 2022
Have been taking my dogs here for years for daycare and boarding. Staff is awesome and my pets are always well taken care of. 
                                                                                   
Via GOOGLE
                       Kevin Aker       October 2021
First time taking my dog in for grooming here. Service was excellent, you can tell everyone there loves animals. Will be back in the future.
                                                                                 Via GOOGLE
                       Penny Wallace       October 2021
Excellent Nail Trim.
                                                                                 Via GOOGLE
                       Courtney E       August 2021
Great training and facility! Thank you so much!
                                                                                 Via GOOGLE
                       Cynthia Sullivan       August 2021
Superb care of my dog
                                                                                 Via GOOGLE
                       Pete McKenney   August 2021
Excellent grooming.
                                                                                 Via GOOGLE
                      Curt Dougherty          April 2021
Stephen did an awesome job with our Pup. Huge improvement in her behavior. The folks there love what they do and it shows.
                                                                                  Via GOOGLE

                                     Dominique Colbert     November 2020

Boarded my cat here recently, after searching the entire Richmond market for a facility that would allow my boy to have time/space to roam, and wasn't charging $10 per 10 minutes of playing with him lol (I was boarding him for a week so I didn't want him all cooped up). So Montpelier it is! I LOVED that Pawscienda had the cat room where he could roam, scratch at posts, lie on the window perch and chill, etc. It was only $5 extra per day for him to enjoy the room. Well worth it. Plus, he's super friendly and just all-around a sweet boy, but tends to get nervous and timid in new situations -- so it was really nice when I called to check up on how he was doing (since it was his first time there) and they let me know that not only was he enjoying himself, and the company of the staff, they had actually posted a couple of pics on their Facebook so I got to see for myself! I definitely recommend them for boarding. We had a great experience! And BONUS: My cat is usually a super fast eater -- combined with the fact that he only has 1 remaining tooth of his bottom 4 center teeth, so it's hard for him to chew sometimes -- so he often regurgitates after eating. I don't know what they did or what the new setting did, but he is now taking his time on his meals (...eh...at least more-so than before haha) and it's great for the both of us!

Via GOOGLE 

                                    Ginny Reynolds    December  2020
PawsCienda has great staff members, friendly, helpful, great with all our pets, cats and dogs. Some have needed meds when they've been boarded and I could always trust them to handle it, even with my very uncooperative cat. Our dogs love doggie daycare and the groomer is awesome!
Via GOOGLE
                                    Charlie Chihuahua   January  2021
We were referred to Pawcienda from a previous customer. We couldn’t be happier with our experience. We took our 8 month old rescue dog there for obedience camp with Stephen. The whole experience was wonderful. Stephen explained everything very clearly and showed us how to continue his training at home. We enjoyed that we were able to visit part way through his training and see his progress; but we were really impressed when we returned at the completion of the training to a well behaved dog. We are so happy with the results and will definitely recommend Pawcienda to anyone looking for dog training/obedience.
Via GOOGLE
                       Mike Gebhardt    April 2021
Wonderful staff, clean facilities, my wife and I are truly impressed! Our boy loves it too, has made new friends, and is being trained by the best...that's our boy at the bottom with his new buddy.                                                           
                                                                                 Via GOOGLE


 

                                     Maame Debrah-Pinamang    August 2020

We sent our dog dog for the training course and she returned so much better behaved! She listens better and learned a lot of new tricks. The staff was always professional and communicated with us throughout her training session. Pawscienda gave us all the tools to make sure she stays on top of her training. We will definitely be using them in the future.

Via GOOGLE 

                       Mark Casper   April 2021
Awesome folks! My dogs love going here!
                                                                               Via GOOGLE
                       Sheila Hoffman  April 2021
PawsCienda are so good with our 2. Highly recommend them.
                                                                              Via GOOGLE
                                    Ryan Cornetta    February  2021
Great. Takes great care of our dogs. Staff is friendly.
Via GOOGLE
                                    Sam Hollins   January  2021
Always a pleasure going to Pawcienda! They are always very pleasant.
Via GOOGLE
                                    Donald Jacobs   December  2020
We love bringing our pets there for grooming.
Via GOOGLE
                                    Brenda Mason    October  2020
Our first time their and the care given to our older girl, her first time there all was outstanding!
Via GOOGLE
                                    Annette Sklar    October  2020
They really do care about you and your pet. Trigger has been going through training there and has learned so much!
Via GOOGLE
                                    Jaci Seay   September 2020
Our dogs love their daycare days
Via GOOGLE
                       J Barrford      August 2022
    We have had the best experience working with Stephen, an incredibly talented dog trainer to train our littermate siblings, who can reasonably be described as Tasmanian devils all the time. Their littermate energy is INSANE!
    When I first met with Stephen, the first thing I told him was that I didn’t trust my dogs. Stephen trained me how to properly and SAFELY use e-collars on my pups bc I had never used e-collars on any other dogs I’ve rescued.
    Stephen’s patience with me was biblical, quite honestly. Compared to me, working with my Tasmanian devils was easy.
    I learned so much from Stephen, that I signed up for multiple training sessions. And on top of working with Stephen to obedience train our pups, we also have the pups enrolled in doggie day care at Pawscienda, have our pups kenneled at Pawscienda when we travel, and have our pups groomed at Pawscienda. Honestly, at every level of service we have always been impressed with all the staff, the philosophy that guides Pawscienda’s values and the wealth of expertise and experience they bring to not just our pups, but all the pups, kitties, and bunnies etc., entrusted to their care. We wholeheartedly recommend Pawscienda Pet Resort for all your pets’ needs.
    Thank you for your enduring commitment to excellence Jeff, Gayle, Stephen, Amanda, Payton, Barbara, Lizzie, Weston and all the talented and dedicated staff at Pawscienda!
                                                                                   
Via GOOGLE
                      Elizabeth Malone    January 2023
My dog always hated being groomed until he came here! He left Pawscienda clean, happy, and not anxious. Thanks for taking good care of him!
                                                                                 Via GOOGLE
                       Heather Piper       October 2022
Hands down the best dog daycare/ groomer in the Richmond area. Great prices, friendly staff. Unique in the fact that you will never catch their staff glued to their electronics. We moved away (across country) and I constantly have to remind our dogs that we aren’t in “Kansas” anymore 😞 There truly is no other dog daycare like this, one of a kind.
                                                                                 Via GOOGLE
                       Bruce Bowen      March 2022
Impressive facility run by a caring team.
                                                                                   
Via GOOGLE
                       Beth Albrecht     August 2021
We can’t thank Stephan enough for transforming our dog Sully into a very well mannered, disciplined and trained dog. Stephen was so patient and kind to our family as we learned to help Sully. He is a master teacher! We highly recommend Paws Cienda. The facility is top notch! Very clean and lots of room for animals to learn and play. All staff seem happy and the vibe is so wonderful. There’s not another place like this in Richmond area. Thank you Stephen for an amazing job!!! Sully misses you already!                                                         
                                                                                 Via GOOGLE
                       DB Cooper     April 2022
Have been taking my dogs here for years for daycare and boarding. Staff is awesome and my pets are always well taken care of. 
                                                                                   
Via GOOGLE
                       Kevin Aker       October 2021
First time taking my dog in for grooming here. Service was excellent, you can tell everyone there loves animals. Will be back in the future.
                                                                                 Via GOOGLE
                       Penny Wallace       October 2021
Excellent Nail Trim.
                                                                                 Via GOOGLE
                       Courtney E       August 2021
Great training and facility! Thank you so much!
                                                                                 Via GOOGLE
                       Cynthia Sullivan       August 2021
Superb care of my dog
                                                                                 Via GOOGLE
                       Pete McKenney   August 2021
Excellent grooming.
                                                                                 Via GOOGLE
                      Curt Dougherty          April 2021
Stephen did an awesome job with our Pup. Huge improvement in her behavior. The folks there love what they do and it shows.
                                                                                  Via GOOGLE

                                     Dominique Colbert     November 2020

Boarded my cat here recently, after searching the entire Richmond market for a facility that would allow my boy to have time/space to roam, and wasn't charging $10 per 10 minutes of playing with him lol (I was boarding him for a week so I didn't want him all cooped up). So Montpelier it is! I LOVED that Pawscienda had the cat room where he could roam, scratch at posts, lie on the window perch and chill, etc. It was only $5 extra per day for him to enjoy the room. Well worth it. Plus, he's super friendly and just all-around a sweet boy, but tends to get nervous and timid in new situations -- so it was really nice when I called to check up on how he was doing (since it was his first time there) and they let me know that not only was he enjoying himself, and the company of the staff, they had actually posted a couple of pics on their Facebook so I got to see for myself! I definitely recommend them for boarding. We had a great experience! And BONUS: My cat is usually a super fast eater -- combined with the fact that he only has 1 remaining tooth of his bottom 4 center teeth, so it's hard for him to chew sometimes -- so he often regurgitates after eating. I don't know what they did or what the new setting did, but he is now taking his time on his meals (...eh...at least more-so than before haha) and it's great for the both of us!

Via GOOGLE 

                                    Ginny Reynolds    December  2020
PawsCienda has great staff members, friendly, helpful, great with all our pets, cats and dogs. Some have needed meds when they've been boarded and I could always trust them to handle it, even with my very uncooperative cat. Our dogs love doggie daycare and the groomer is awesome!
Via GOOGLE